Audio Dimensions is now delivering more polished interfaces in a faster time frame. The Audio Dimensions team has also found that the systems are more reliable, leading to fewer support and maintenance requests. According to Toney, service calls on an ADAPT system have been reduced by 80% in comparison to a pre-ADAPT system, and those requests are typically satisfied within minutes.
“The finished product that I deliver to the customer is much better, very intuitive. The PanTech Design team did a really good job with the user interface they created for it. Customers look at it and just know how it use it. And best of all, it works.”
– T.J. Toney, Crestron Programmer at Audio Dimensions
Stress-free Programming
The ability to program Crestron systems faster has removed a lot of stress from the process of deploying new projects. ADAPT gives Toney the ability to do more Crestron systems in the same amount of time, but it also means fewer late nights at the office.
“We are a small company, and I was the only Crestron programmer for years. I used to stress before large projects and spend late nights trying to get the program ready in time. Then I would spend days on the job site debugging and adapting my program to fit the system. Now, I don't stress at all! I know that I can handle any system easily, and if I run into problems, I can count on the ADAPT team to help me out.”
- T.J. Toney, Crestron Programmer at Audio Dimensions