“It’s definitely a time saver on the front end, and it also really allows for our techs to make changes in the field – those inevitable client requests like swapping inputs, names, locations, and so on that they wouldn’t be able to do with a standard programming setup. Instead of having to make those changes myself, now I often don’t have to get involved at all.”- Michael Jaffe, CTO of Refined Systems
“ADAPT fits our business model incredibly well for midsized to large residential projects. It’s definitely been a positive thing all around, from the initial programming to ongoing updates to client systems.”
- Michael Jaffe, CTO of Refined Systems
As the Refined Systems team grows, their standardized programming process through ADAPT has made it easy for new employees to get ramped up, especially for new hires that aren’t already familiar with programming Crestron systems. The step-by-step, intuitive interface helps the new programmers wrap their heads around the process much faster.
“Adapt makes it a lot easier for someone without the background or experience in programming to jump in and get those first few projects under their belt. It definitely gets guys in there a lot quicker than trying to learn the traditional route.”- Michael Jaffe, CTO of Refined Systems
Michael Jaffe made special mention of how ADAPT’s support team goes the extra mile to ensure their dealers are taken care of. In addition to the ADAPT Forum, an interactive environment for all dealers to share tips and questions, the ADAPT team is always standing by for any questions or issues that their dealers might run into.
“ADAPT’s support team has been really great. Any time that there are issues, the support team has been super responsive and supportive in helping to get that resolved quickly.”– Michael Jaffe, CTO of Refined Systems